Step-by-Step Guide

How to Add a Chatbot to Your Website

Social Intents is a live chat and AI chatbot platform that makes it easy to add a chatbot to any website in minutes. No coding required. Just sign up, train your AI on your content, and paste one line of code.

5 minutes setup No coding required Free trial
AI chatbot widget showing live chat conversation on a website

Add a Chatbot in 5 Simple Steps

Follow this guide to add an AI-powered chatbot to your website. Works with WordPress, Shopify, Wix, Squarespace, or any custom site.

1

Sign up for Social Intents

Create a free Social Intents account and connect your team collaboration platform. Choose from Microsoft Teams, Slack, Google Chat, Zoom, or Webex. Your agents will respond to chats from there.

Social Intents signup and platform connection
2

Enable AI and choose your model

In your chat widget settings, enable AI chatbot and select your preferred AI model. GPT-4o models are built-in and ready to use immediately. No API key required to get started.

Built-in AI models included

Start immediately with GPT-4o. No separate API signup needed. Only bring your own key if you want access to the latest models.

Available AI models:

  • ChatGPT ChatGPT – GPT-4o (built-in) or bring your own key for GPT-4-turbo
  • Claude Claude – Claude 3.5 Sonnet or Haiku (bring your own key)
  • Gemini Gemini – Gemini 1.5 Pro or Flash (bring your own key)
AI model selection and API key configuration
3

Train your chatbot on your content

Give your chatbot knowledge about your business. You can train it using:

Website URLs

We crawl and index your pages

PDF Documents

Upload manuals, guides, docs

FAQs & Text

Add Q&A pairs directly

Your chatbot will use this knowledge to answer customer questions accurately in natural language.

4

Copy the code snippet to your website

In your Social Intents dashboard, go to My Apps → select your widget → Get Code. Copy the JavaScript snippet and paste it into your website's HTML, just before the closing </body> tag.

<!-- Social Intents Chat Widget -->
<script src="https://www.socialintents.com/api/chat/
socialintents.1.4.js#YOUR-APP-ID" async></script>

Platform-specific guides:

Test and go live!

Visit your website and you'll see the chat widget in the corner. Click to open and test your chatbot:

  • Ask questions about your products/services
  • Request to talk to a human agent
  • Verify responses match your training content

You're all set!

Your AI chatbot is now live and ready to help your visitors 24/7.

Works With Any Website Platform

Add your chatbot to WordPress, Shopify, Wix, Squarespace, or any custom HTML site.

Frequently Asked Questions

No coding skills required! You simply copy a single line of JavaScript code and paste it into your website. Most website platforms like WordPress, Shopify, and Wix have easy ways to add custom code. We also have plugins and apps for popular platforms.

Yes! Visitors can request a human at any time by typing phrases like "talk to a human" or clicking a button. Your team receives the chat directly in Microsoft Teams, Slack, Google Chat, Zoom, or Webex. The AI can also automatically escalate complex issues.

Most users have their chatbot live in under 5 minutes. Sign up, connect your team platform, enable AI (GPT-4o is built-in), enter some website URLs to train on, and paste the code snippet. That's it!

Social Intents starts at $39/month with a 14-day free trial. GPT-4o is built-in at no extra cost. If you want to use Claude, Gemini, or the latest OpenAI models, you can bring your own API key and pay usage directly to the provider.

Yes! All plans support multiple websites. You can create separate chat widgets for each site with different training content, branding, and settings. Higher tier plans include more widgets.

Ready to Add a Chatbot to Your Website?

Join 50,000+ teams using Social Intents. Start your free 14-day trial. No credit card required.