Our live chat integration with Slack gives you true 2-way chatting capabilities between Slack and your website visitors. You never need to leave Slack to chat directly with your visitors.

We also support plugins for WordPress, Shopify, Wix, Bigcommerce, and many others.
When you set up Live Chat for Slack you simply choose a channel that you want all incoming live chat requests to route to. Any team member on that channel can see the chat requests arrive. You simply click on the incoming chat request to open a dedicated channel to that specific chat.

Next, you copy a 1-line code snippet we generate to include on your site. You can also use our WordPress, Bigcommerce, Shopify, and Wix plugins to integrate into your website as well.

Your entire team can use the chat (no maximum agent limits with our integration) and you're ready to go. We also support Slack slash commands for taking your chat offline and ending conversations.
We support full customization of the chat text, colors, and default responses. Once you add the app to Slack, you'll can edit these settings which take effect immediately.
You can toggle your chat online and offline status right from slack by using our /livechat offline command. Turn it back on by using /livechat online. We also support Availability schedules where you can set up regular office hours.
You have the ability hide the chat tab when you're offline. First make sure you're available from the Dashboard. Then from your App Settings under General Settings, uncheck the box that says Hide Chat Tab when Offline.

Account and Upgrade Questions

We offer a number of low cost monthly and yearly plans built to suit the needs of teams of all sizes. We support both Credit Card as well as PayPal subscriptions. To activate, login to your account on our website (with the email address you set up when adding our app to Slack). Choose Activate from the left hand links to subscribe.
Yes, we support a 14-day free trial of our solution. After that period, simply choose one of our low-cost plans to activate your account.
No, no contracts and you can cancel at any time.