Connect your entire team with website visitors right from Webex

Easily add live chat to any Space or DM in Webex. Get real-time notifications of new chats and support website visitors directly from Webex.

You can also invite the to any Space in Webex to add the integration.
Webex Live Chat

Connect with Website Visitors and Sell More with the No.1 Webex Live Chat

Chat with website visitors from Webex. Sell more and offer great customer service directly from any Space or DM. Receive real-time notifications of new chats in Webex and never miss another customer support live chat.

Live Chat screenshot

How to Add Live Chat to Webex

Add Live Chat by Social Intents to your Webex account today in 3 simple steps.

1. Connect Live Chat with Webex

Simply Invite our chatbot to any Space or DM using the email

Webex Signup Step 1
2. Add Live Chat by selecting + Apps and selecting 'Live Chat

Answer chats, customize chat settings and view reports right from Webex.

Webex Signup Step 2

3. Add your Code Snippet

Add our code snippet to your web page or use one our plugins for WordPress, Shopify, Bigcommerce, or Wix.

Webex Signup Step 3

Webex Live Chat Top Features

Custom Chatbots Custom Chatbots

Fit your brand with custom colors, logos, text, default responses, and tab styles.

Chat Pre-Sales Form Pre-Sales Forms

Ask your visitors anything. Collect visitor information like name, email, and phone.

Webex Agents Unlimited Agents

Set up as many team members as needed. No per agent pricing. Grow live chat as your team grows.

Webex File Sharing File Sharing

Send files to your chat visitors and let visitors upload files to you, right from Webex.

Webex Javascript SDK Javascript SDK

Simple API for pre-populating visitor information and passing customer information to your agents.

Chat Targeting Rules Targeting Rules

Set up as many team members as needed. No per agent pricing. Grow live chat as your team grows.

Webex Quick Replies Quick Replies

Use reply shortcuts to send default responses for common questions.

Webex Profile Photos Webex Profile Photos

Show a human touch with agent profile photos and display names.

Webex Online Schedule Online Schedule

Set your chat to be online and offline during typical office hours

Webex Proactive Invites Proactive Chat Invites

Reach out to potential customers with automatic chat invites. Trigger using rules or our Javascript API

Webex Chat Reports Dashboards & Reports

See how you're doing with chat reports. Export data to your external systems.

Chat 3rd Party Integrations 3rd Party Integrations

Send leads and transcripts just about anywhere with our 3rd-party integrations.


Have any Questions?

Can't find the answer you're looking for? Chat with us.

Who should use Social Intents?
Small businesses, entrepreneurs, marketers, and anyone who wants to improve their sales. Especially teams that use Microsoft Teams, Slack, Zoom, or Webex.
Is there a Free Trial?
Yes! We offer a 14-Day free pro trial with all the bells and whistles to make sure you love the product. Cancel at any time and there are never any contracts.
Can I use live chat on multiple websites?
Yes - absolutely! Each of our plans supports a tiered number of websites. So just pick a plan that fits your needs.
Do I have to sign a contract?
No! There are no contracts and you can cancel at any time.