Are you struggling with quickly responding to chat messages? Looking for suggestions for canned responses to speed up your response time? Did you know that 79% of customers prefer live chat support because they get …
Are you looking to optimize your website to get more leads? Wondering what are the best lead generation tools for your website? Let’s not beat around the bush here – Generating leads is, without a …
Are you trying to use live chat to support customers? Looking for advice on creating a chat support process flow? Let’s not beat around the bush here; live chat beats most other customer support channels …
Chat Support Process Flow: How to Provide Incredible Customer Experience Over Live Chat Read More »
Are you wondering whether adding live chat to your website is worth it? Want to know what are the benefits of signing up for live chat software? In this article, you will discover 10 benefits …
10 Live Chat Software Benefits for Brands and Organizations Read More »
Are you implementing a proactive live chat strategy for your website? Looking for advice on creating live chat welcome messages that prompt visitors to start chatting? You know, I keep coming seeing these two statistics …
18 Incredible Live Chat Welcome Messages for Any Website Read More »
Are you considering adding live chat to your website? Wondering whether live chat can boost your conversion rates? I’m sure you know this already – Convenience and consumer satisfaction go hand in hand. But so …
Does Live Chat Increase Conversions? A Data-driven Answer Read More »
Are you looking for ways to deliver memorable customer experiences over live chat? Wondering what’s the correct live chat etiquette when dealing with customers? FACT: Companies that focus on customer experiences drive more revenue, gain …
Live Chat Etiquette Rules for Modern Support Teams Read More »
Are you trying to implement a proactive live chat strategy? Wondering what live chat triggers that would engage your website visitors? FACT: 33 percent of proactive chats receive a response. Which means that proactive chatting …
10 Live Chat Triggers That Will Boost Visitor Engagement Read More »
Has your company started using live chat recently? Are you looking for advice on what live chat metrics to use to measure the success of your live chat? FACT: Few channels have as enormous an …
Live Chat Metrics: How to Measure Live Chat Success Read More »
Are you looking for new ways to generate leads? Have you thought of using live chat for lead generation? FACT: Attracting visitors and converting them into leads is no small feat. It’s no surprise that …
