Live chat support tips

14 Live Chat Support Tips to Deliver Memorable Customer Service

Are you struggling with supporting customers over live chat? Looking for tips on how to deliver memorable live chat customer service? In this guide, you’ll find an extensive list of live chat support tips that will help you take your customer experience to the next level. A quick note before we begin: All the advice …

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Live chat for Sales

Live Chat for Sales: 9 Best Practices for Using Sales Live Chat Effectively

Discover how to engage and convert website visitors with live chat for sales.  Isn’t it incredible?  A few short years ago, selling online seemed synonymous with nothing else than shopping carts, checkout processes, and such. If you worked in the B2B market, it was a lead capture form that drove your online sales.  All these …

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Improve live chat customer service

How to Improve Live Chat Customer Service (Tips and Tricks)

Are you using live chat for customer service and want to improve your customers’ experience with it? Looking for advice to improve live chat customer service? FACT: When it comes to customer support, live chat may still be in its infancy, but the situation is changing quickly.  Today’s customers want real-time conversations, not support tickets. …

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