The best live chat for Zoom. Connect your entire team with website visitors right from Zoom.
Easily add live chat to any channel in Zoom. Get real-time notifications of new chats and provide website chat support directly from Zoom.
Add to Zoom
Connect with Website Visitors and Sell More with the No.1 Zoom Live Chat
Chat with website visitors from Zoom. Sell more and offer great customer service directly from Zoom. Receive real-time notifications of new chats in Zoom and never miss another customer support live chat.
How to Get Started in 3 Simple Steps
Connect Live Chat with Zoom
Simply add the Live Chat app to your Zoom account.
Add Live Chat to Zoom
Customize your Live Chat Settings
Configure your logo, colors, pre-sales questions, and routing in your chat settings.
Add Live Chat to Zoom
Add Your Code Snippet
Add our code snippet to your web page or use one our plugins for WordPress, Shopify, Bigcommerce, or Wix.
Zoom Live Chat - Top Features
Custom Chat Widget for your Website
Fit your brand with custom colors, logos, text, default responses, and tab styles.
Targeting Rules
Set up page level, on page rules, and timers to trigger proactive invites at the right time for the right customer
Unlimited Team Members
Set up as many team members as needed. No per agent pricing. Grow live chat as your team grows.
Canned Responses
Use Slash Commands to send default responses for common questions
Custom Profile Photos
Upload your agent avatar photos
Time of Day Rules
Set your chat to be online and offline during typical office hours
Proactive Chat Invites
Reach out to potential customers with automatic chat invites. Trigger using rules or our Javascript API
Dashboard and Reports
See how you're doing with chat reports. Export data to your external systems.
Zapier Integration
Send leads and transcripts just about anywhere with our Zapier integration.
Zoom Live Chat FAQ
Is Zoom live chat for me?
If you enjoy the benefits that Zoom brings for internal communications already and want to offer customers and website visitors the chance to chat with you directly, then, yes, Zoom chat would be perfect for you.
You’ll get to support customers, and convert more visitors right from the place where you and your team are already - Zoom.
With Zoom live chat, you won’t have to switch between different channels to chat with your teammates and deal with customer inquiries.
Will Zoom chat work for my business?
Absolutely, Zoom live chat is ideal for companies of any size, from small businesses to large organizations. Our clients, for example, range from small startups right up to some of the leading US educational institutions.
Can I add Zoom to an existing live chat account?
Yes! If you've already signed up for Social Intents separately - Great! Simply go to our Integrations link once logged in, to enable the integration.
Need to change Spaces?
If you've already added Zoom and need to modify these settings or still don't see chat requests come through, just Add Live Chat to Zoom again.
Setting your Chat to Online or Offline
We support an online and offline schedule in your chat settings. You can set up your hours of operation under Live Chat and Online Schedule.
Can I set up multiple Spaces?
Yes. You can create multiple chat apps and set up a Zoom channel for each app. Simply add the Live Chat app to Zoom.
