🔍 Best Live Chat Comparison 2026

Social Intents Alternatives

Looking at alternatives to Social Intents? We get it. Choosing the right live chat is important. Here's an honest comparison to help you decide. Our AI chatbots are powered by ChatGPT, Claude, and Gemini.

50,000+

Users trust Social Intents

4.8/5

Average rating on G2 & Capterra

10+ Years

Serving businesses worldwide

How Alternatives Compare

Here's how the most common alternatives stack up against Social Intents.

Intercom

$$$$$

Full-featured but starts at $74/mo per seat. Enterprise pricing can exceed $500/mo.

  • Per-seat pricing adds up fast
  • No Slack/Teams integration
  • Good AI features

Drift

$$$$$

Sales-focused chat. Pricing starts around $400/mo for basic plans.

  • Expensive for SMBs
  • Sales-only focus
  • Good for enterprise sales

Zendesk Chat

$$$

Part of Zendesk Suite. $55/agent/mo for just chat features.

  • Per-agent pricing
  • Complex setup
  • Full support suite

LiveChat

$$

Dedicated live chat at $20/agent/mo. AI chatbot is separate product.

  • Per-agent pricing
  • No Teams/Slack native
  • Solid basic chat

Tidio

$

Free plan available. Paid starts at $29/mo. Good for small sites.

  • No Teams/Slack/Zoom
  • Limited AI on free plan
  • Free tier available
RECOMMENDED

Social Intents

$$

$39/mo flat with unlimited agents. AI chatbot + Teams/Slack/Zoom included.

  • Unlimited agents included
  • Teams, Slack, Zoom, Webex
  • AI chatbot + human handoff
🤖 AI-Powered Customer Support

Choose Your AI Model

Unlike alternatives with limited AI, Social Intents lets you choose from the world's leading AI models to power your chatbot.

ChatGPT

ChatGPT

Powered by GPT-5.2, the most widely used AI model. Excellent for natural conversations and complex questions.

Learn more →
Claude

Claude

Anthropic's Claude excels at nuanced responses and following detailed instructions. Great for technical support.

Learn more →
Gemini

Gemini

Google's Gemini offers multimodal capabilities and deep integration with Google services.

Learn more →

Why 50,000+ Users Chose Social Intents

Before switching to an alternative, consider what makes Social Intents different.

Flat Pricing, Unlimited Agents

Most alternatives charge per seat. With a 10-person team, Intercom costs $740+/mo. Social Intents is $39/mo flat. Same price whether you have 2 agents or 200.

Reply from Tools You Use

Chat directly from Microsoft Teams, Slack, Google Chat, Zoom, or Webex. No new dashboard to monitor. Customers get faster responses because you're already there.

AI Chatbots with ChatGPT, Claude & Gemini

Choose from ChatGPT, Claude, or Gemini to power your AI chatbot. Train on your content, answer questions 24/7, capture leads, and hand off to humans when needed—all included in your plan.

5-Minute Setup

No complex onboarding or IT department needed. Add our code snippet, connect your team app, and start chatting. Most teams are live in under 10 minutes.

Common Questions

Three things: 1) Flat pricing with unlimited agents vs per-seat costs. 2) Native integration with Teams, Slack, Google Chat, and Zoom. You reply from tools you already use. 3) AI chatbot powered by ChatGPT, Claude, and Gemini included in all plans, not a separate upsell.
Yes! Companies like Marriott, eBay, and Harvard use Social Intents. Enterprise plans include SSO, dedicated support, custom training, and SLA guarantees. Contact sales for enterprise pricing.
Absolutely. We offer a 14-day free trial with no credit card required. Test all features including AI chatbot, team integrations, and customization. Cancel anytime if it's not the right fit.
Migration is simple. Most teams run Social Intents in parallel during their trial, then switch over once comfortable. Our support team can help with migration and training if needed.
Social Intents supports ChatGPT (GPT-5.2), Claude by Anthropic, and Google Gemini. You can choose which AI model powers your chatbot based on your needs and switch between them anytime. All AI models are included in your plan at no extra cost.
Social Intents offers flat pricing at $39/mo with unlimited agents. Intercom starts at $74/mo per seat, Drift at $400/mo, and Zendesk at $55/agent/mo. With a 10-person team, Social Intents saves you over $700/mo compared to Intercom.
Yes! Social Intents offers seamless AI-to-human handoff. When the AI chatbot can't answer a question or the visitor requests a human, it automatically transfers the chat to your team via Microsoft Teams, Slack, Google Chat, Zoom, or Webex.
Social Intents supports website chat, WhatsApp Business, SMS, and Facebook Messenger. All channels can be managed from your team's existing collaboration tools like Microsoft Teams, Slack, or Google Chat.

Try Social Intents Risk-Free

14-day free trial. No credit card required. AI chatbots powered by ChatGPT, Claude, and Gemini. See why 50,000+ users chose us over the alternatives.

Start Free Trial