Live Chat & AI Chatbot Platform for Customer Support
AI Chatbots + Live Chat from Teams, Slack & Google Chat
Social Intents is a live chat and AI chatbot platform that helps businesses provide customer support directly from Microsoft Teams, Slack, or Google Chat. AI chatbots handle 75% of questions automatically while your team responds from the tools they already use.
No credit card required · 14-day free trial
Use the tools you already know
No new software to learn. Your team responds from Microsoft Teams, Slack, or Google Chat, the apps they use every day.
Unified Support Dashboard
See all your conversations in one place. Track response times, resolution rates, and customer satisfaction. Monitor your AI chatbot performance alongside human agent metrics.
- Real-time visitor monitoring
- Conversation analytics & reports
- AI resolution tracking
Reply from Microsoft Teams
Your team already lives in Microsoft Teams. Now they can respond to website visitors, WhatsApp messages, and SMS without leaving Teams. No new tools to learn.
- Chat notifications in Teams channels
- Route to different teams/departments
- Works with Teams mobile app
Reply from Slack
Turn Slack into your omni-channel support hub. Every website chat, WhatsApp message, and SMS becomes a Slack thread. Your team responds naturally, customers get instant help.
- Each chat = new Slack thread
- @mention teammates for help
- Full chat history in Slack
AI That Knows Your Business
Train an AI chatbot on your entire website in one click. It learns your products, services, and FAQs instantly. Answer 75% of questions automatically while complex issues route to your team.
- Powered by ChatGPT, Claude, or Gemini
- Automatic human handoff
- 24/7 instant responses
Trusted by leading brands worldwide
From zero to live chat in 5 minutes
No complex setup. No expensive implementation. Just connect your team chat and start talking to customers.
Create your account
Sign up free. No credit card required. 14-day full-access trial.
Connect your tools
One-click integration with Teams, Slack, Google Chat, or Zoom.
Add to your website
Copy one line of code or use our WordPress/Shopify plugins.
Start chatting
Respond to customers from Teams, Slack, or let AI handle it.
Train your AI chatbot on your entire website in seconds
No manual training. No complex setup. Just enter your URL and our AI instantly learns your products, services, FAQs, and brand voice. It's like hiring a support agent who already knows everything about your business.
Choose your AI model
Pick ChatGPT, Claude, or Gemini based on your needs. Switch anytime.
Control how AI responds
AI answers first then hands off, works alongside agents, or only when you're offline.
Scale without hiring
Handle 10x more conversations without adding headcount. AI never sleeps.
80+ languages supported
Auto-detect and respond in your customer's language. Global support made easy.
AI answers instantly. Complex questions route to your team.
AI suggests responses. Agents approve or edit before sending.
Humans handle chats live. AI takes over after hours or when busy.
Choose your AI model
One inbox. Every channel. Zero context switching.
Your customers are everywhere. Now you can be too, without leaving the tools you already use.
For Your Team
Microsoft Teams
Most PopularChat with website visitors directly from your Teams channels. Every conversation becomes a thread your whole team can see and respond to.
Slack
Turn any Slack channel into a support hub. Respond to website chats, WhatsApp messages, and SMS from one place.
Google Chat
Perfect for Google Workspace teams. Manage customer conversations from Google Chat and even Gmail.
For Your Customers
WhatsApp Business
Growing FastLet customers message you on WhatsApp. AI chatbot handles FAQs, escalates to your team when needed.
Website Live Chat
Beautiful, customizable chat widget for your website. Works on any platform including WordPress, Shopify, and custom sites.
Let AI handle the repetitive stuff
Train a custom chatbot on your website content, PDFs, and help docs. It answers 24/7, escalates when needed, and makes your team 10x more efficient.
Trained on your content
Upload your website URL, PDFs, or help docs. The AI learns your business in minutes.
Powered by leading AI models
Choose ChatGPT, Claude, or Gemini. Switch anytime based on your needs.
Smart handoff to humans
AI knows when to escalate. Your team gets all the context when they jump in.
White-label live chat for your clients
Manage multiple client accounts from one dashboard. Custom branding, your pricing, our technology.
Simple, transparent pricing
Start free. Upgrade when you're ready. No hidden fees.
Starter
For small teams getting started
- 1 Chat Widget
- 3 Agents
- 200 chats/month
- ChatGPT/Dialogflow
Basic
For growing teams
- 2 Chat Widgets
- Unlimited Agents
- 1,000 chats/month
- Custom Branding
Pro
For scaling businesses
- 5 Chat Widgets
- Unlimited Agents
- 5,000 chats/month
- ChatGPT + Claude + Gemini
- Cross-team routing
Business
For enterprise teams
- 10 Chat Widgets
- Unlimited Agents
- 10,000 chats/month
- Real-time visitor monitoring
- Message Shortcuts
Need more? See all plans or Agency Plans
Loved by 50,000+ teams worldwide
From startups to Fortune 500 companies, teams trust Social Intents for customer conversations.
Ready to turn Teams, Slack, or Google Chat into your support platform?
Join 50,000+ teams who use Social Intents to offer omni-channel support from the tools they already use, with AI that handles the repetitive questions.
No credit card required • Setup in 5 minutes • Cancel anytime