Are you using MS Teams to collaborate and make work happen? Wondering whether you should also start using Microsoft Teams for customer support? Using MS Teams for customer support or as a help desk means that your employees can support […]
How and Why Use Microsoft Teams for Customer Support Read More »
Do you support customers over live chat? Looking for live chat tips to help your customer support get even better at it? Well, you’re in the right place. Below, you’ll find an extensive list of tips and best practices for
14 Live Chat Tips for Customer Support Teams Read More »
Live chat software allows you to communicate with and guide leads and customers as they move through your website. However, simply winging it won’t get you great results. To streamline your chat support interactions and make a good impression, there
15 Live Chat Best Practices to Impress Leads and Engage Customers Read More »
Are you using live chat for customer service and want to improve your customers’ experience with it? Looking for advice to improve live chat customer service? FACT: When it comes to customer support, live chat may still be in its
How to Improve Live Chat Customer Service Read More »
