Chatbot Tips

Handling customer inquiries, resolving issues, and boosting sales – all while keeping response times fast – can feel like a never-ending challenge. With Facebook having over 3 billion active users, it’s no surprise that Messenger is where many of your customers already expect to connect with businesses. It’s the perfect platform for quick, convenient communication. […]

As your business expands, so do the demands on your customer service team. Suddenly, what started as a manageable flow of inquiries turned into an overwhelming flood of messages – questions about orders, support requests, lead inquiries – all coming in at once. Sound familiar? With chatbot automation, you can handle thousands of conversations simultaneously,

You’ve probably interacted with a chatbot or two, answering your questions or helping you navigate a website. Some of them are great – super helpful, quick, and accurate. Others? Well, let’s just say they could use a little training. If you want yours to be one of the good ones, you need to train it

Have you ever wished there was an easier way to handle the endless stream of questions from students, faculty, and staff? Whether it’s inquiries about course schedules, campus events, or even just how to reset a password, managing these day-to-day queries can be a massive pain point for educational institutions. But a chatbot for higher

Chatbots are often seen as tools to quickly answer user questions on websites, but smart companies know they can do much more. In fact, chatbots are becoming key players in driving sales. “Do chatbots increase sales?” you might wonder. The answer is a resounding yes, and it’s not just about answering customer queries. It’s about

How to build your first AI chatbot with Social Intents.

Imagine having a tireless assistant for your business – one that never sleeps, always responds instantly, and can handle multiple tasks at once without breaking a sweat. Sounds too good to be true? Well, that’s exactly what chatbots bring to the table. As businesses search for smarter ways to engage customers and streamline operations, chatbots

If you’re looking to make a great first impression with your chatbot, you’ve come to the right place. A strong greeting message is essential for engaging users and setting the right tone for their experience on your website. In fact, studies show that 87% of customers want to be proactively reached out to by a