Skip to main content
Best Gorgias Alternative in 2026 Flat Pricing, No Per-Ticket Fees

Looking for a Gorgias Alternative?

Gorgias charges per ticket, scaling from $60/month for 300 tickets to $360/month for 2,000. Social Intents offers unlimited chats, unlimited agents, and ChatGPT, Claude, and Gemini AI included at $39/month flat, with your team responding from Teams, Slack, or Google Chat.

Start 14-Day Free Trial Book Demo

No credit card required • 14-day free trial

Flat Pricing

No per-ticket charges. One flat monthly rate regardless of chat volume.

AI Included

ChatGPT, Claude, and Gemini included. No Gorgias Automate add-on required.

Team Chat Native

Respond from Teams, Slack, or Google Chat. No separate helpdesk inbox needed.

Gorgias Costs Grow With Your Support Volume

A busy ecommerce store handling 2,000 tickets per month pays significantly more

💸

Gorgias

Pro plan (2,000 tickets/month)

Pro Plan (2,000 tickets) $360/mo
Overage tickets $0.14+ each
Microsoft Teams reply Not available
Total $360+/mo

*Basic plan starts at $60/mo for only 300 tickets

BETTER VALUE
🎉

Social Intents

Unlimited chats + AI included

Unlimited Chats Included
ChatGPT, Claude, Gemini AI Included
Microsoft Teams reply Native
Total $39/mo

*Starter plan, all features included

Social Intents vs Gorgias

Feature by feature comparison for live chat, AI chatbots, and team integrations

Feature Gorgias Social Intents
Pricing
Pricing Model Per ticket Flat monthly
Starting Price $60/mo (300 tickets) $39/mo flat
Unlimited Chats
Unlimited Agents Limited by plan
AI Chatbots
AI Automate / Chatbot Automate add-on Included
ChatGPT
Claude
Google Gemini
Train on Your Content
Team Integrations
Microsoft Teams
Slack
Google Chat
Zoom & Webex
Ecommerce & General
Shopify Integration
WordPress Plugin
Setup Time ~30 minutes 15 minutes
Free Trial

Why Teams Switch from Gorgias

The key advantages that make Social Intents the better choice

Your Bill Stays Flat

Gorgias charges per ticket. During a product launch, sale event, or seasonal spike, your support volume can double overnight and so can your bill. Social Intents charges a flat monthly rate regardless of how many customer conversations you handle. Peak seasons cost you the same as slow ones.

✓ No volume-based overages

No New Tool for Your Team to Learn

Gorgias has its own helpdesk interface that agents log into to respond to customers. Social Intents routes conversations directly to Microsoft Teams, Slack, or Google Chat. Your team responds from exactly where they are already working. No training, no context switching, no separate inbox to monitor.

✓ Respond from Teams or Slack

Best-in-Class AI Models Included

Gorgias Automate provides AI-driven responses but is built on Gorgias's own system. Social Intents lets you choose from ChatGPT, Claude, or Google Gemini 2.5 Pro. Train the AI on your product catalog, return policy, shipping FAQ, or any custom documents. All three models are included with no add-on purchase.

✓ ChatGPT, Claude, Gemini all included

Works on Every Site, Not Just Shopify

Gorgias is built primarily for Shopify, Magento, and BigCommerce stores. Social Intents works on any website including Shopify, WooCommerce, Wix, Squarespace, Webflow, WordPress, and custom-built sites. One snippet, any platform, live in 15 minutes.

✓ Any website, any platform

Frequently Asked Questions

Social Intents is the best Gorgias alternative for teams that want predictable flat pricing, native Microsoft Teams and Slack integration, and ChatGPT, Claude, and Gemini AI included at $39/month. Unlike Gorgias, there are no per-ticket charges that grow with your support volume.
Gorgias Basic starts at $60/month for 300 tickets. Pro is $360/month for 2,000 tickets. If you exceed your ticket allotment, you pay overage charges. Social Intents is $39/month flat with no ticket limits, no overage fees, and unlimited agents.
Yes. Social Intents works on Shopify stores via a simple app install or JavaScript snippet. Your AI chatbot handles order questions, shipping FAQs, and product inquiries automatically. When a customer needs a human, the chat routes directly to your team in Teams or Slack.
Yes. Social Intents offers a 14-day free trial with no credit card required. Connect your team platform, train the AI on your store content, and test it live before committing to a paid plan.
Most stores are live in under 15 minutes. Sign up, connect your team chat platform (Teams, Slack, Google Chat), train the AI on your website or product content, and add the Social Intents snippet to your site. That is all. No complex migration or data export required.

Switch from Gorgias Today

Flat $39/month, unlimited chats, unlimited agents, and ChatGPT, Claude, and Gemini AI included. Your team responds from Teams or Slack during a product launch or quiet Tuesday, same price either way.

Start Free 14-Day Trial View Pricing

Plans from $39/month • Unlimited agents • Cancel anytime

Also compare: Intercom alternative, Tidio alternative, Zendesk alternative