WhatsApp Team Inbox for scaling your WhatsApp business chat.
With our WhatsApp Shared Team Inbox, your entire team can collaborate on WhatsApp conversations from a single inbox. Answer WhatsApp messages from your Team Inbox. Auto-answer with AI and handoff to agents at exactly the right time.
Connect your WhatsApp business number to one shared Team Inbox and Sell More with WhatsApp Team Inbox
Visitors message your business directly in WhatsApp. Have your AI chatbot automatically respond and escalate important conversations to your shared team inbox. Answer WhatsApp messages right from Microsft Teams, Slack, and Google Chat with our seamless integrations.
How to Set up your WhatsApp Team Inbox
Connect Social Intents with WhatsApp Business in 3 simple steps.
1. Connect WhatsApp with Social Intents
Simply click Connect on the WhatsApp integration in Social Intents. Login to Facebook, and choose your WhatsApp portfolio (or create one).
Train your AI Chatbot, configure office hours, and assign team members. Set up your routing rules for inbound WhatsApp message to your team inbox in Microsoft Teams, Slack, or the web.
3. Send a message from WhatsApp
Send a message from your personal WhatsApp account to your Business WhatsApp number. Login to your dashboard or Teams integration and respond to your WhatsApp conversation. Or let your AI respond automatically to the visitor question.
WhatsApp Team Inbox Top Features
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WhatsApp Chatbots
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Fit your brand with custom ChatGPT training, text, default responses, and styles.
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Custom Templates
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Send WhatsApp templates to your visitors.
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Unlimited Agents
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Set up as many team members as needed. No per agent pricing. Grow live chat as your team grows.
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File Sharing
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Send files to your chat visitors and let visitors upload files to you, right from WhatsApp.
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Targeting Rules
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Set up as many team members as needed. No per agent pricing. Grow live chat as your team grows.
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Quick Replies
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Use reply shortcuts to send default responses for common questions.
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Online Schedule
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Set your chat to be online and offline during typical office hours
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Dashboards & Reports
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See how you're doing with chat reports. Export data to your external systems.
Faqs
Have any Questions?
Can't find the answer you're looking for? Chat with us.
- Who should use Social Intents?
- Small businesses, entrepreneurs, marketers, and anyone who wants to improve their sales. Especially teams that use Microsoft Teams, Slack, WhatsApp, or Webex.
- Is there a Free Trial?
- Yes! We offer a 14-Day free pro trial with all the bells and whistles to make sure you love the product. Cancel at any time and there are never any contracts.
- Can I use live chat on multiple websites?
- Yes - absolutely! Each of our plans supports a tiered number of websites. So just pick a plan that fits your needs.
- Do I have to sign a contract?
- No! There are no contracts and you can cancel at any time.
