What is the best Intercom alternative in 2026?

Social Intents is the best Intercom alternative in 2026, offering live chat for Microsoft Teams, Slack, and Google Chat with unlimited agents at a flat $39/month vs Intercom's complex per-seat pricing that can exceed $1,000/month for teams.

Why switch from Intercom to Social Intents?

Intercom charges $39/seat/month plus extra for AI (Fin at $0.99/resolution). A 10-person team costs over $400/month on Intercom, plus AI costs. Social Intents offers unlimited agents with AI chatbots included at $39/month flat.

How does Intercom pricing compare to Social Intents?

Intercom charges $39/seat/month minimum, plus $0.99 per AI resolution with Fin. For 10 agents plus AI, you're paying $400-500+/month. Social Intents charges $39/month flat with unlimited agents and AI chatbots included.

Does Social Intents have AI chatbots like Intercom Fin?

Yes! Social Intents offers AI chatbots powered by ChatGPT (GPT-5.2), Claude, and Google Gemini. Unlike Intercom's Fin which charges per resolution, Social Intents AI is included in your monthly plan.

Can Social Intents integrate with Teams and Slack like Intercom?

Social Intents was built specifically for Microsoft Teams, Slack, Google Chat, Zoom, and Webex. Your agents respond to website visitors directly from their team chat app—no separate Intercom dashboard needed.

💵 Best Intercom Alternative in 2026 Unlimited Agents at Flat Rate

Looking for an Intercom Alternative?

Intercom charges $39/seat/month plus extra for AI. A 10-person team costs $400+/month. Social Intents offers unlimited agents with AI chatbots included at $39/month flat.

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Unlimited Agents

No per-seat pricing. Add your whole team for one flat monthly rate.

AI Included

ChatGPT, Claude, and Gemini included. No extra per-resolution fees.

Team Chat Native

Reply from Teams, Slack, Google Chat—not a separate dashboard.

Intercom's Per-Seat Pricing Adds Up

See how costs compare for a 10-person support team

💸

Intercom

10 agents + AI

10 Agent Seats $390/mo

Fin AI (~100 resolutions) $99/mo

Total $489+/mo

*Based on $39/seat + $0.99/resolution

SAVE 90%+

🎉

Social Intents

Unlimited agents + AI

Unlimited Agents Included

AI Chatbots Included

Total $39/mo

*Starter plan, all features included

Social Intents vs Intercom

Feature comparison for live chat and AI chatbots

Feature	Intercom	Social Intents
Pricing Model
Starting Price	$39/seat/mo	$39/mo flat
Unlimited Agents
AI Cost	$0.99/resolution	Included
AI Chatbots
AI Chatbot
ChatGPT (GPT-5.2)
Claude
Google Gemini
Train on Your Content
Team Integrations
Microsoft Teams	Limited
Slack
Google Chat
Zoom
Features
Setup Time	Complex	15 minutes
Free Trial

Why Teams Switch from Intercom

The key advantages that make Social Intents the better choice

Predictable Pricing

Intercom's per-seat pricing means costs grow with your team. A 10-person team pays $390+/month for seats alone. Social Intents charges a flat rate with unlimited agents—you know exactly what you'll pay.

✓ Unlimited agents included

AI Without Per-Resolution Fees

Intercom's Fin AI charges $0.99 per resolution—costs add up fast with high chat volumes. Social Intents includes AI chatbots (ChatGPT, Claude, Gemini) in your monthly plan with no extra fees.

✓ AI included in every plan

Native Team Chat Integration

Intercom has its own inbox that your team has to learn. Social Intents lets agents respond directly from Teams, Slack, or Google Chat—tools they already use every day.

✓ No new dashboard to learn

Simpler Setup

Intercom has a steep learning curve with complex workflows and automations. Social Intents is focused on live chat and AI chatbots—you can be up and running in 15 minutes.

✓ Setup in 15 minutes

Frequently Asked Questions

Common questions about switching from Intercom

Intercom uses per-seat pricing starting at $39/seat/month. Their AI chatbot (Fin) costs an additional $0.99 per resolution. For a 10-person team handling 500 AI chats monthly, you're looking at $390 (seats) + $495 (AI) = $885/month. Social Intents charges $39/month flat with unlimited agents and AI included.

Yes! Social Intents offers AI chatbots powered by ChatGPT (GPT-5.2), Claude, AND Google Gemini—the same leading AI models. You can train the AI on your website and documents just like Fin. The difference is you get to choose your AI provider, and it's included in your plan instead of charging per resolution.

Intercom has limited Teams integration primarily for notifications. Social Intents was built specifically for Microsoft Teams—agents receive chat requests and respond directly from Teams without switching apps. Same for Slack, Google Chat, Zoom, and Webex.

Intercom has more features like product tours, email campaigns, and ticketing. If you need those, Intercom may be right for you. But most teams just need live chat and AI chatbots—and Social Intents does that at a fraction of the cost with better team chat integration.

Yes! Social Intents is quick to set up. You can run both tools during transition. Export your knowledge base content from Intercom and upload it to Social Intents for AI training. Most teams complete the switch in a few hours.

Ready to Switch from Intercom?

Get unlimited agents and AI chatbots at $39/mo flat—no per-seat fees, no per-resolution charges.

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