Hi! I need help with my order
10:24
Hello! I'd be happy to help. What's your order number?
10:24
#12345
10:25
Found it! Your order shipped yesterday. Here's your tracking: 📦
10:25
Replied fromTeams
WhatsApp Chat for Business
Meet customers on the world's most popular messaging app. Respond to WhatsApp messages directly from Microsoft Teams, Slack, or Google Chat.
Why WhatsApp for Business?
The messaging app your customers already use every day
Global Reach
WhatsApp is the #1 messaging app in over 100 countries. Meet customers where they already are.
End-to-End Encryption
WhatsApp's encryption keeps conversations private and secure. Build trust with customers.
Rich Media Support
Share images, documents, videos, and voice messages. Provide visual support when needed.
Everything You Need for WhatsApp Support
Powerful features to manage WhatsApp conversations at scale
Quick Replies
Save time with pre-written responses for common questions.
Analytics Dashboard
Track response times, message volume, and agent performance.
Auto-Tagging
Automatically categorize conversations for easier routing and reporting.
Office Hours
Set availability schedules and auto-respond when your team is away.
Desktop Notifications
Never miss a message with real-time alerts in Teams, Slack, or Google Chat.
CRM Integration
Connect to Salesforce, HubSpot, and more to log conversations automatically.
Transcripts
Full conversation history for training, compliance, and quality review.
Multi-Language
AI auto-translation helps you support customers in any language.
Respond From Your Favorite Tools
WhatsApp messages flow into Teams, Slack, or Google Chat
Microsoft Teams
WhatsApp chats appear as Teams messages. Reply without leaving Teams.
Slack
Get WhatsApp notifications in Slack. Use threads for organized conversations.
Google Chat
Seamless integration with Google Workspace. Manage WhatsApp from Google Chat.
One WhatsApp Number, Unlimited Agents
Stop juggling multiple phones. Social Intents gives your entire team access to a shared WhatsApp inbox. Each agent responds from their favorite tool.
Multiple agents can view and respond to the same WhatsApp conversations without conflicts.
Each team member responds from Teams, Slack, or Google Chat, whatever they already use.
Complete conversation history synced across all platforms. Never lose context.
Perfect For Every Industry
E-Commerce
Order updates, shipping tracking, and product questions, all on WhatsApp.
Healthcare
Appointment reminders, prescription updates, and patient communication.
Travel & Hospitality
Booking confirmations, itinerary updates, and concierge services.
Connect Multiple WhatsApp Numbers to One Shared Inbox
Managing multiple business locations, brands, or departments? Social Intents lets you connect multiple WhatsApp Business numbers to a single shared inbox, so your team can handle all conversations from one place.
Connect numbers for different locations, departments, or brands. All visible in one unified inbox.
Route messages from specific numbers to dedicated Teams channels or Slack workspaces.
Track metrics by number. See response times and volume for each location or department.
What are your return policies?
We offer hassle-free returns within 30 days of purchase! Just bring your receipt and the item in original condition. Would you like me to start a return for you?
Yes please!
Train an AI Bot on Your Business
Scale your support without scaling your team. Train a custom AI chatbot on your knowledge base to handle common questions 24/7, only escalating to humans when needed.
Upload docs, FAQs, or website content. The AI learns your business instantly.
Never miss a WhatsApp message, even at 3am on a holiday.
AI handles routine questions, seamlessly transfers complex issues to your team.
Start Connecting on WhatsApp Today
Join thousands of businesses using WhatsApp for customer communication. Respond from Teams, Slack, or Google Chat with AI that handles routine questions.
No credit card required • Setup in 5 minutes • Cancel anytime