Turn Browsers Into Booked Adventures
Travelers are ready to book. Don't make them wait. Answer questions about tours, rooms, and excursions instantly via live chat, WhatsApp, or AI. Respond from Teams, Slack, or Google Chat from anywhere in the world.
"Are there spots left for the sunset kayak tour tomorrow?"
Trusted by travel businesses worldwide
Built for Every Travel Business
From booking the adventure to checking out of the hotel, help travelers at every step of their journey.
Tour Operators
Answer itinerary questions, check availability, and book multi-day tours.
Hotels & Resorts
Handle reservations, room upgrades, and concierge requests.
Excursions & Activities
Book snorkeling trips, city tours, and adventure experiences.
Travel Agencies
Plan custom trips, compare packages, and manage bookings.
Instant Booking Assistance
"Is the volcano hike available next Tuesday?" Answer availability and pricing questions in real-time while travelers are ready to book.
- Real-time availability
- Group booking help
- Price quotes instantly
Pre-Trip Questions
"What should I pack?" "Is it suitable for kids?" Handle the questions that turn hesitant browsers into confident bookers.
- Packing lists & prep tips
- Accessibility info
- Weather & best times
On-Trip Support
"My flight is delayed. Can I reschedule?" Help guests with changes, emergencies, and requests while they're traveling.
- Itinerary changes
- Emergency assistance
- Local recommendations
Reply from Anywhere in the World
Running a tour in Bali while someone books a trip to Iceland? No problem. Your team responds to booking inquiries from Microsoft Teams, Slack, or Google Chat, from any device, any time zone.
- Route by tour type, destination, or language
- Transfer chats to local guides or specialists
- Mobile notifications, even off the grid
WhatsApp Chat
Active now • International
Hola! Quiero reservar el tour de snorkel para 4 personas el sábado 🐠
Maria • Spain
¡Hola Maria! Tenemos disponibilidad el sábado a las 9am y 2pm. El precio es $65 por persona, incluye equipo y almuerzo. ¿Cuál horario prefieren?
AI Assistant • Auto-translated
Perfecto! 9am por favor. ¿Aceptan tarjeta?
Book Travelers in Any Language
2 billion people use WhatsApp. Meet international travelers where they already are. No app downloads, no friction, just bookings. AI handles 40+ languages automatically.
Auto-Translate Conversations
Spanish tourists, German backpackers, Japanese honeymooners: AI responds in their language.
No Time Zone Barriers
It's 3 AM your time, but noon in Tokyo. AI takes the booking and you wake up with revenue.
Trusted by Travelers
WhatsApp feels personal, not corporate. Higher engagement, more bookings.
Your AI Concierge Never Sleeps
Train AI on your tours, policies, and local expertise. It handles bookings, answers questions about your experiences, and speaks 40+ languages, while you sleep.
ChatGPT-Powered
Natural conversations about your experiences, custom itinerary suggestions, and personalized recommendations.
- "What should I pack for the jungle trek?"
- "Is the sunset tour kid-friendly?"
- "Best restaurants near the hotel?"
Claude Intelligence
Complex booking logic, cancellation policies, group discounts: Claude handles the nuanced inquiries.
- Multi-day package comparisons
- Weather-based rescheduling logic
- Group booking calculations
Gemini Multi-Modal
Share images of your tours, analyze travelers' requests, and provide visual recommendations.
- Send tour preview photos
- Real-time Google Maps info
- 40+ language translations
Train AI on Your Expert Knowledge
Upload your tour descriptions, FAQs, policies, and local guides. AI learns your expertise and delivers answers that sound like your best concierge, but available 24/7.
✓ tour-descriptions.pdf
✓ cancellation-policy.docx
✓ faq-database.csv
✓ local-restaurant-guide.pdf
✓ packing-lists-by-tour.md
↻ website-content... (syncing)
Training complete. AI ready to assist travelers!
Everything You Need to Book More Adventures
Powerful features designed for tour operators, hotels, and travel businesses of all sizes.
40+ Languages
Greet international travelers in their native language. Auto-detect visitor preferences and respond naturally.
Time Zone Intelligence
Set business hours for each location. AI handles after-hours inquiries and routes to the right team at the right time.
Multi-Property Support
Manage multiple hotels, tour locations, or brands from one dashboard. Separate teams, branding, and routing rules.
- Custom branding per property
- Unified analytics dashboard
Booking System Integration
Connect to FareHarbor, Rezdy, Cloudbeds, or your custom booking engine via API or Zapier.
+ 5000 apps
Smart Routing
Route inquiries by tour type, destination, language, or VIP status. Get the right specialist on every chat.
"Honeymoon package" → Romance Specialist
"Group of 20" → Corporate Events
Conversion Analytics
Track chat-to-booking rates, peak inquiry times, and popular questions to optimize your funnel.
- Revenue attribution
- Most-asked questions
Push Notifications Keep You Connected
Running a tour in the jungle? No problem. Get push notifications to your Teams, Slack, or Google Chat mobile app and reply to bookings from your phone, even with spotty reception.
Teams Mobile
Slack Mobile
Google Chat Mobile
New Chat
Sarah from UK
Frequently Asked Questions
Everything travel businesses ask about live chat and AI chatbots.
We built Social Intents with global travel businesses in mind. You can:
- Set different business hours for each property or tour location
- Configure AI to handle inquiries 24/7 and route to the right team based on their local time
- Display "We'll respond within X hours" messages during off-hours
- Get mobile notifications so guides can respond between tours
Yes! Social Intents connects to popular booking platforms through our Zapier integration (5,000+ apps), direct API, and webhooks. You can automatically:
- • Push chat leads directly into your booking system
- • Trigger automated follow-up emails after chat
- • Train AI on your tour catalog so it can answer availability questions
- • Send booking confirmations via the same chat channel
Absolutely. Our Business and Enterprise plans support unlimited domains and properties. Each property can have:
- • Custom branding (colors, logo, welcome message)
- • Separate team assignments and routing rules
- • Property-specific AI training and responses
- • Individual analytics while keeping centralized management
Perfect for hotel groups, tour operators with multiple locations, or agencies managing multiple brands.
Our AI chatbots (powered by ChatGPT, Claude, or Gemini) natively support 40+ languages. They can:
- • Auto-detect visitor language from browser settings or first message
- • Respond naturally in Spanish, German, Japanese, Mandarin, French, and more
- • Translate conversations for your team in real-time
- • Maintain context and quality across language switches
For WhatsApp, we auto-translate incoming messages so your team can read and respond in English while the customer sees their native language.
Yes! This is where Social Intents really shines for travel businesses. You can upload:
- • Tour descriptions, pricing, and availability
- • Cancellation and refund policies
- • FAQ documents and packing lists
- • Local restaurant and attraction guides
- • Or simply point AI to your website to learn automatically
The AI learns your expertise and delivers answers that sound like your best concierge, just available 24/7.
We know tour operators are often on the go. That's why we offer:
- • Mobile apps for iOS and Android with push notifications
- • Teams/Slack mobile - respond from apps you already have
- • AI first-responder - AI handles initial questions, collects details, and alerts you for qualified leads only
- • Offline mode - AI collects contact info and you follow up later
Your AI concierge keeps potential bookings warm until you're free to close the deal.
Stop Losing Bookings to Slow Response Times
Every unanswered chat is a trip booked somewhere else. Join thousands of tour operators, hotels, and travel agencies using Social Intents to capture more direct bookings.
"We went from answering emails the next day to booking tours in real-time. Our direct bookings increased 42% in the first month."
- Marco R., Costa Rica Adventures