Wix Live Chat

Discover #1 Wix Website Live Chat Plugin. Chat with your Wix website visitors right from Slack or Microsoft Teams.

Have set up questions? Visit our Knowledge Base

Powerful Wix Live Chat plugin.

Chat with your Wix website visitors from Slack or Teams from your desktop or mobile phone to sell more and offer great customer service.

An example of Wix website with live chat added.

How to Add Live Chat to Wix Website


Add Wix Live Chat app to your Wix website

Add to Wix
Connecting live chat with Slack example.
Installing live chat plugin for Wix.

Add to Slack

Once you install the Wix app, go to your Dashboard and select Add to Slack if you want to chat from Slack.


Start Chatting with Wix website visitors from Slack

Receive chat requests in Slack. We then create dedicated live chat channels for each individual chat that are archived after 12 hours.

Image showing live chat embedded on Wix website.

Wix Live Chat Features

Custom Chat Widget

Fit your brand with custom colors, logos, text, default responses, and tab styles.

Targeting Rules

Set up page level, on page rules, and timers to trigger proactive invites at the right time for the right customer

Unlimited Team Members

Set up as many team members as needed. No per agent pricing. Grow live chat as your team grows.

Canned Responses

Use Slack Slash Commands to send default responses for common questions

Slack Profile Photos

We can automatically display your slack profile photo and name.

Time of Day Rules

Set your chat to be online and offline during typical office hours

Proactive Chat Invites

Reach out to potential customers with automatic chat invites. Trigger using rules or our Javascript API

Dashboard and Reports

See how you're doing with chat reports. Export data to your external systems.

Zapier Integration

Send leads and transcripts just about anywhere with our Zapier integration.

Wix Live Chat FAQ

Can I add Slack to an existing account?

Yes! If you've already signed up for Social Intents separately - Great! Simply go to our Integrations link once logged in, to enable the integration.

I'm not seeing chat messages in Slack?

If you've chosen a Private channel when setting up the integration or changed the default Authorization scopes, we won't be able to send messages to Slack. Either use a Public channel when setting up the integration, or invite our Chat Bot to your Private channel.

Need to change channels?

If you've already added Slack and need to modify these settings or still don't see chat requests come through, please remove and re-add our app by logging into Slack. Choose 'Apps & Integrations' from the top-left menu, then 'Manage' on the top right in the App Market. Choose 'Live Chat' then 'Remove App'. Now click 'Add to Slack' above to re-add our App.

Setting your Chat to Online or Offline

We support an online and offline schedule in your chat settings. You can also use /livechat commands "/livechat online" and "/livechat offline" and "/livechat status" to turn your chat online, offline, or check your availability.

How Can I use Slack Slash Commands?

In your active chat on Slack, type /livechat into the message area to see a list of slash commands available.

Can I set up multiple channels?

Yes. You can create multiple chat apps and set up a channel for each app. Simply run through the Slack set up from within your app settings.