🏆 #1 Rated Live Chat Software 2026

Live Chat Software That Converts Visitors to Customers

Add live chat to your website in minutes. Respond to customers from Microsoft Teams, Slack, or Google Chat. Let AI chatbots powered by ChatGPT, Claude, and Gemini handle questions 24/7.

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14-day free trial

No credit card required

Unlimited agents

Chat with Sales

Online • Typically replies in 2 mins

Hi! 👋 I'm your AI assistant. How can I help you today?

What integrations do you support?

We integrate with Microsoft Teams, Slack, Google Chat, Zoom, and Webex! Your team can respond from the tools they already use.

✓ AI-Powered

Reply from Teams

Trusted by 65,000+ companies worldwide

Omnichannel Response

Respond from the Tools You Already Use

No new software to learn. Chat with website visitors directly from Microsoft Teams, Slack, Google Chat, Zoom, or Webex.

Everything You Need in Live Chat Software

Powerful features designed for sales and support teams. Convert more visitors, resolve issues faster, and delight your customers.

AI Chatbot Included

ChatGPT, Claude, and Gemini-powered chatbots answer questions 24/7. Train on your website, docs, and FAQs.

Unlimited Agents

Add your entire team at no extra cost. All plans include unlimited agents and departments.

Real-Time Notifications

Get instant alerts when visitors start a chat. Never miss a sales opportunity or support request.

Customizable Widget

Match your brand colors, logo, and messaging. Fully customize the look and feel of your chat widget.

Analytics & Reports

Track chat volume, response times, satisfaction scores, and agent performance with detailed analytics.

Enterprise Security

GDPR compliant with end-to-end encryption. SSO, data retention controls, and audit logs for enterprise.

AI-Powered

Choose Your AI Chatbot Engine

Power your live chat with the world's leading AI models. Train your chatbot on your content and let it handle conversations 24/7.

ChatGPT

By OpenAI

The most widely adopted AI assistant. GPT-4o and GPT-4o-mini for natural, helpful conversations that resolve customer questions accurately.

Conversational & empathetic
Great for support & sales
128K context window

Claude

By Anthropic

Claude 3.5 Sonnet excels at nuanced, thoughtful responses. Ideal for complex queries, technical support, and detailed explanations.

Nuanced reasoning
Safe & accurate responses
200K context window

Gemini

By Google

Google's Gemini 1.5 Pro is fast, accurate, and multimodal. Excellent for quick answers and high-volume customer interactions.

Fast response times
Multimodal capable
1M token context

Learn more about AI Chatbots

Live Chat Software for Every Team

Whether you're driving sales or providing support, our live chat software helps your team succeed.

For Sales Teams

Convert more website visitors into customers with proactive chat, lead capture, and CRM integrations.

Proactive chat triggers - Engage visitors based on behavior
Lead capture forms - Collect emails, phones, and company info
CRM integrations - Sync leads to Salesforce, HubSpot, and more
AI qualification - Let AI chatbots qualify leads 24/7

Learn about Sales Chat

For Support Teams

Resolve customer issues faster with real-time chat, AI-powered answers, and seamless team collaboration.

AI-powered answers - Instant responses from your knowledge base
Chat routing - Route chats to the right department
Canned responses - Quick replies for common questions
Chat transcripts - Full history for every conversation

Learn about Support Chat

Frequently Asked Questions

Everything you need to know about our live chat software.

Live chat software lets you communicate with website visitors in real-time through a chat widget. It's used by sales teams to convert visitors into leads and by support teams to answer questions instantly. Modern live chat software like Social Intents also includes AI chatbots powered by ChatGPT, Claude, and Gemini to provide 24/7 automated responses.

Our AI chatbots are trained on your website content, FAQs, and documents using vector embeddings. When a visitor asks a question, the AI searches your knowledge base and generates accurate, contextual responses using ChatGPT, Claude, or Gemini. If the AI can't answer, it seamlessly hands off to a human agent.

Yes! Social Intents integrates directly with Microsoft Teams, Slack, Google Chat, Zoom, and Webex. When a visitor starts a chat on your website, you receive a notification in your collaboration tool and can respond directly from there. No need to switch between apps or learn new software.

All Social Intents plans include unlimited agents at no extra cost. Whether you have 5 team members or 500, you can add everyone to your live chat without worrying about per-seat pricing. This makes us one of the most cost-effective live chat solutions for growing teams.

Absolutely. You can customize colors, logo, position, welcome messages, pre-chat forms, and offline messages. Match your brand perfectly with our visual editor. You can also create different chat widgets for different pages or departments.

Social Intents integrates with Salesforce, HubSpot, Microsoft Dynamics 365, Mailchimp, and more. Chat transcripts and lead information can be automatically synced to your CRM. We also support Zapier and webhooks for custom integrations.

Yes, we offer a 14-day free trial with full access to all features including AI chatbots, integrations, and unlimited agents. No credit card required to start. After your trial, plans start at $49/month.

Yes. Social Intents is fully GDPR compliant. We offer data processing agreements, data retention controls, right to deletion, and consent management. All data is encrypted in transit and at rest. Enterprise plans include additional security features like SSO and audit logs.

Ready to Connect with Your Website Visitors?

Start your 14-day free trial today. No credit card required.

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Free 14-day trial • No credit card • Unlimited agents