Brevo and Live Chat

Add Brevo contacts automatically or send transactional emails from Brevo when a live chat is completed on your website.

How this Live Chat Integration Works

Make Brevo more powerful with our live chat integration. Automatically create or add contacts to Brevo and kick off transaction emails whenever a live chat is closed or you receive offline messages. SendinBlue is an email marketing solution for SMB (small and medium-sized) businesses that want to send and automate email marketing campaigns.

Who are we?

Social Intents

We're Social Intents. We offer a live chat application that integrates natively with Microsoft Teams, Slack, Google, and Webex so you can talk to website visitors, offer great customer service, and sell more right from the tools you already use at your company.

Brevo

Brevo, formerly known as Sendinblue, is an all-in-one marketing platform designed to help businesses manage customer relationships and drive growth through email marketing, SMS campaigns, and marketing automation. It offers tools for creating and managing newsletters, landing pages, and automated workflows, with a strong focus on personalization and user engagement.

How Businesses use Social Intents for Live Chat

Provide Incredible Customer Support

Offer real-time customer support directly from Microsoft Teams, Slack, Gmail or our web-based chat console. Use the tools you already have to provide customer service to your visitors.

Close More Online Sales

Engage potential customers when they need your help, and enhance your team with AI Chatbots trained on your business data.

Have More Engaging Conversations with Leads and Customers

Bring all customer communications into Slack or Microsoft Teams. Respond to inquiries quickly without having to switch between apps, increase customer satisfaction, and build strong customer relationships.

Don't just take our word for it.

Social Intents powered our COVID-19 Success Story. Our college was given less than a week's notice that we needed to close our campuses due to the COVID-19 Pandemic. The live chat technology is so easy to learn, that within a week, we had more than 110 staff trained and answering hundreds of student's questions every day
Joshua S. - Education Management, 1001-5000 employees
Perfect solution, easy to integrate and best online support I've ever had! A solution that covers basic to completely custom.
James H. - Marketing and Advertising, 11-50 employees
Rapid setup and ease of deployment. It uses Microsoft Teams which we already used so staff were able to hit the ground running.
Russell L. - Web Developer, 1001-5000 employees

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