Asana and Live Chat by Social Intents

Create new stories, tasks, or projects in Asana when live chats are completed.

How this Live Chat Integration Works

The Asana Live Chat integration lets you get more out of your live chat by creating new tasks directly in Asana when a chat is completed or when you receive offline or missed messages. Asana is a web and mobile application designed to help teams organize, track, and manage their work. Forrester, Inc. reports that "Asana simplifies team-based work management.

Who are we?

We're Social Intents! We offer a live chat application that integrates natively with Microsoft Teams and Slack so you can engage website visitors, offer great customer service, and sell more right from the tools you already use - MS Teams or Slack.

Asana is a workplace management dashboard that helps streamline communication across companies and teams.

How Businesses use Social Intents for Live Chat

Provide Incredible Customer Support

Provide real-time customer support directly through Slack, Microsoft Teams, or our web-based chat console. No need to learn additional software to support customers.

  • Receive customer support inquiries in Slack or MS Teams
  • Collaborate with the entire team in solving customers problems

Close More Online Sales

Engage potential customers when they need your help, close more deals, and increase online revenue.

  • Connect with customers in real-time with live chat
  • Answer your website visitors questions and increase online sales

Have More Engaging Conversations with Leads and Customers

Bring all customer communications into Slack or MS Teams. Respond to inquiries quickly without having to switch between apps, increase customer satisfaction, and build strong customer relationships.

  • Engage visitors with proactive live chat triggers
  • Use canned responses to increase response times and help customers better

Don't just take our word for it.

Social Intents powered our COVID-19 Success Story. Our college was given less than a week's notice that we needed to close our campuses due to the COVID-19 Pandemic. The live chat technology is so easy to learn, that within a week, we had more than 110 staff trained and answering hundreds of student's questions every day
Joshua S. - Education Management, 1001-5000 employees
Perfect solution, easy to integrate and best online support I've ever had! A solution that covers basic to completely custom.
James H. - Marketing and Advertising, 11-50 employees
Rapid setup and ease of deployment. It uses Microsoft Teams which we already used so staff were able to hit the ground running.
Russell L. - Web Developer, 1001-5000 employees

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