Salesforce and Live Chat
Send contacts and Leads from Live Chat by Social Intents to Salesforce.
How this Live Chat Integration Works
The Salesforce integration lets you create leads and contacts from chats and offline messages. Salesforce Sales Cloud is a platform for managing a sales team and customer relationships. With Salesforce, you have a complete view of your customers including contact information, quotes, notes, and interactions. Salesforce helps you boost productivity by using workflows, which automate your business process. For example, you can automatically assign leads with deals over a certain size to a specific salesperson. Use Salesforce to make data driven decisions.
Who are we?
Social Intents
We're Social Intents. We offer a live chat application that integrates natively with Microsoft Teams, Zoom, Slack and Webex so you can talk to website visitors, offer great customer service, and sell more right from the tools you already use at your company.
Add to Teams
Add to Slack
Add to Zoom
Add to Webex
Salesforce
Salesforce is a leading enterprise customer relationship manager (CRM) application.
How Businesses use Social Intents for Live Chat
Provide Incredible Customer Support
Provide real-time customer support directly through Slack, Microsoft Teams, or our web-based chat console. No need to learn additional software to support customers.
- Receive customer support inquiries in Slack or MS Teams
- Collaborate with the entire team in solving customers problems
Close More Online Sales
Engage potential customers when they need your help, close more deals, and increase online revenue.
- Connect with customers in real-time with live chat
- Answer your website visitors questions and increase online sales
Have More Engaging Conversations with Leads and Customers
Bring all customer communications into Slack or MS Teams. Respond to inquiries quickly without having to switch between apps, increase customer satisfaction, and build strong customer relationships.
- Engage visitors with proactive live chat triggers
- Use canned responses to increase response times and help customers better
