Microsoft Teams

If you're searching for a Microsoft Teams notifications settings guide, you're probably dealing with one of two frustrating situations. Either you're missing important messages (channel posts, customer chats from Social Intents live chat, @mentions, meeting alerts, or calls). Or you're drowning in notifications that interrupt your focus every few minutes. We built this guide to […]

If you're in Microsoft Teams all day handling customer support, closing deals, or managing team communications, you're probably wasting time clicking through menus. Keyboard shortcuts can save you hours every week. This isn't another generic shortcuts list copied from Microsoft's docs. We built this guide for people who actually work in Teams: support teams answering

Step-by-step guide to using Microsoft Teams as your help desk. From DIY channels to AI-powered live chat for both employees and website visitors.

Turn Microsoft Teams into your customer support hub. Answer website chats directly from Teams with Social Intents. No per-seat fees, unlimited agents.

Learn how to answer website chats from Microsoft Teams using built-in tools or Social Intents. Compare features, setup steps, and agent limits.

There are over 1,000 apps available in Microsoft Teams. But the reality is no one has time to scroll through them all, hoping to find something useful. Yet those apps are there for a reason. Whether you’re dealing with too much time switching between tools or a drop in team productivity, there’s likely an app

Is Microsoft Teams open on your screen right now? For many businesses, it’s the default place for messaging, meetings, and file sharing. But without the right setup, productivity can easily stall. How often do notifications interrupt your focus? Or do important updates get buried under long message threads? The problem isn’t Microsoft Teams. It’s how

We all know Microsoft Teams is where conversations happen. But even with constant communication, it can feel…quiet. Whether it’s employees zoning out or customers dropping off, keeping engagement high takes more than just messages and meetings. The reality is that while Teams is great for communication, it wasn’t designed to drive meaningful interaction on its