When we think of customer service, higher education isn’t usually the first place our minds go, but maybe it should be. Students are, in many ways, the customers of colleges and universities, and like any customer, they expect top-notch service. From navigating the admissions process to dealing with financial aid questions, housing, course registration, and […]
Improve Customer Service in Higher Education – 8 Steps Read More »
The way people shop for cars has changed dramatically in the past few years, with more buyers starting their car buying journey online rather than at the dealership. But convincing someone to buy a car online isn’t always easy – customers have questions, concerns, and a need for instant information. The solution? Automotive live chat.
Car Dealer Live Chat: Turn Online Browsers Into In-Store Buyers Read More »
Chatbots are often seen as tools to quickly answer user questions on websites, but smart companies know they can do much more. In fact, chatbots are becoming key players in driving sales. “Do chatbots increase sales?” you might wonder. The answer is a resounding yes, and it’s not just about answering customer queries. It’s about
Do Chatbots Increase Sales? 12 Ways Chatbots Boost Revenue Read More »
How to build your first AI chatbot with Social Intents.
How to Create a Chatbot for Free (No Coding Required) Read More »
Imagine having a tireless assistant for your business – one that never sleeps, always responds instantly, and can handle multiple tasks at once without breaking a sweat. Sounds too good to be true? Well, that’s exactly what chatbots bring to the table. As businesses search for smarter ways to engage customers and streamline operations, chatbots
What Are the Typical Benefits of Chatbots For a Business? 19 Advantages Explained Read More »
Dealing with irate customers can be one of the toughest parts of any customer-facing role. Whether they’re frustrated about a product, service, or something completely out of your control, how you respond can make all the difference. The good news is that with the right approach, you can not only diffuse the situation but also
How to Deal with Irate Customers: 10 Expert Tips for Success Read More »
Wondering how to increase college enrollment and get more students excited about joining your higher education institution? You’re definitely not alone. With the competitive nature of higher education these days, colleges and universities everywhere are searching for creative and effective ways to attract more students. Maybe you’ve noticed a drop in applications, or perhaps you’re
How to Increase College Enrollment: 6 Proven Methods for Growing Student Numbers Read More »
Slack is the ultimate platform for team collaboration and communication. But did you know that you can further improve your Slack experience with various Slack integrations? From automating repetitive tasks to boosting team productivity and keeping everyone on the same page, these essential tools are designed to make your workday smoother. Imagine having all your
Best Slack Apps: 10 Essential Tools for Smarter, More Efficient Teamwork Read More »
