Add the Social Intents chat widget to your website by pasting a single JavaScript snippet into your HTML.
Getting Your Embed Code
Open Widget Settings
Go to My Widgets and click on the widget you want to install. Open the Install Code tab.
Copy the Code
Copy the JavaScript snippet. It looks like this:
<script src="https://www.socialintents.com/api/chat/socialintents.1.4.js#YOUR_WIDGET_ID" async="async"></script>Paste into Your Website
Add the snippet just before the closing </body> tag on every page where you want the chat widget to appear. If your site uses a shared template or layout file, add it once there.
Installation Methods
Direct HTML
Paste the script tag directly into your HTML source. This works for any website.
WordPress Plugin
Install the "Live Chat by Social Intents" plugin from the WordPress plugin directory. Go to Settings > Social Intents in your WordPress admin and enter your Widget ID as the API key. See WordPress for details.
Google Tag Manager
Create a Custom HTML tag in GTM with the embed code. See Google Tag Manager for setup steps.
Iframe Embed
For scenarios where JavaScript is not supported, use the iframe embed option:
<iframe src="https://chat.socialintents.com/c/YOUR_URL_NAME" width="100%" style="height:100%;min-height:550px;" frameborder="0"></iframe>Platform-Specific Guides
For platform-specific installation instructions, see the Integrations section for Shopify, Webflow, Wix, Squarespace, and other platforms.
Verifying the Installation
- Open your website in a browser
- You should see the chat button appear (bottom-right corner by default)
- Click the button and send a test message
- Confirm the message arrives in your connected platform (Slack, Teams, etc.)