Simply create a Live Chat widget on our website.
Leverage our integration with Google's Dialogflow to create advanced natural language chatbots online.
Read our How-To Create a Chatbot Article.
Once you've set up your Dialogflow, simply add your Service Account key to your Chat Widget Settings.
Fit your brand with custom colors, logos, text, default responses, and tab styles.
Have your chatbot respond with quick reply buttons, cards with images, and buttons.
Your agents can take over the conversations at anytime and can view conversations real-time right from Slack or Microsoft Teams.
Have your chatbot respond as soon as a visitor starts a live chat.
Enable your Chatbot when your live agents are offline
Never miss anothe chat. Have your chatbot automatically answer missed chats.
See how you're doing with chat reports. Export data to your external systems.
Send leads and transcripts just about anywhere with our Zapier integration.
Yes! You can enable Chatbot functionality on all of your Live Chat apps
We respond to any Dialogflow Channel, so you can create Slack or Google Assistant Card responses, and we'll display them to the chat visitor.
We support an online and offline schedule in your chat settings. You can also use /livechat commands "/livechat online" and "/livechat offline" and "/livechat status" to turn your chat online, offline, or check your availability.
Yes. You can create multiple chat apps and set up a channel for each app. Simply run through the Slack set up from within your app settings.