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Botsonic alternative

Looking for a Botsonic alternative? You've found it in Social Intents. Social Intents offers advanced features, great pricing, and complete control when building your AI chatbot and is a great alternative to Botsonic.

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Although Botsonic is a great choice for out of the box AI chatbot builders, Social Intents is the superior choice when compared to Botsonic. While both platforms offer AI chatbot functionality, Social Intents edges out Botsonic with its comprehensive platform for improving website customer service with it's hybrid approach to AI + human agent engagement. With advanced AI chatbots, seamless integration with existing messaging platforms, and robust reporting capabilities, Social Intents provides a advanced and simple to use solution for businesses to add AI to their support capabilities. Social Intents emphasizes extensive chat widget customization with custom branding, personalized responses, and flexible workflow automation. While Botsonic also offers customization features, it lacks some of the advanced capabilities and native integrations found in Social Intents. Social Intents not only offers a feature-rich platform but also ensures seamless integration with existing tools for your agents, making it the preferred choice for businesses aiming to optimize customer engagement and support.

Botsonic Alternative - Feature Comparison

Pricing plan comparison
Botsonic
Social Intents
Pricing
Free
Limited to 100 messages/mo 14-day free trial
Low Tier
Starter at $49/mo Starter at $39/mo
Mid Tier
Not Available Pro at $99/mo
High Tier
Contact Sales Business at $199/mo
Chat Features
Chat History
Included Included
Human Escalation
Not included Included
Hybrid Bot/Agents
Not included Included
Quick Replies
Included Included
Custom API
Not included Included
Training Files
Included Included
Training URLs
Included Included
Training Sitemap
Not included Included
Training Instructions
Not included Included
Team members
$30/User/mo
Unlimited
Customization
Brand Colors
Included Included
Custom Logo
Included Included
Remove branding
Not included Not included
Pre-Sales Questions
Not included Included
Proactive Invites
Included Included
Custom CSS
Not included Included
Custom Javascript
Not included Included
Integrations
Microsoft Teams Agent App
Not included Included
Slack Agent App
Not included Included
Slack Bot
Included Coming Soon
Google Chat Agent App
Not included Included
Zoom Agent App
Not included Included
Webex Agent App
Not included Included
Wordpress Chat Plugin
Not included Included
Shopify Chat App
Not included Included
Wix Chat App
Not included Included
Whatsapp Bot
Included Not included
Zapier
Not included Included
Google Analytics GA4
Not included Included
Support
24/7 online support
Included Included
Priority phone support
Not included Included
1:1 onboarding tour
Not included in Essential Included in Premium

Summary

In summary, both Botsonic and Social Intents offer great AI chatbot features. If you are looking for a pure generative AI chatbot with basic features, then Botsonic is a great choice. If you want a tool that will let you monitor chats, escalate to agents in your existing tools like Slack, or Microsoft Teams, and support complex flows, then Social Intents is the right choice for you.