Social Intents
Respond From
Microsoft TeamsMicrosoft Teams SlackSlack Google ChatGoogle Chat ZoomZoom WebexWebex
Customer Channels
Website Chat WhatsAppWhatsApp SMS MessengerMessenger
AI Chatbots
ChatGPTChatGPT ClaudeClaude GeminiGemini AI Actions
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Sales
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Help desk from Teams/Slack
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Track AI mentions
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WordPress
Plugin for WP sites
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E-commerce chat
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Respond From
TeamsMicrosoft Teams SlackSlack Google ChatGoogle Chat ZoomZoom WebexWebex
Customer Channels
Website Chat WhatsAppWhatsApp SMS MessengerMessenger
AI Chatbots
ChatGPTChatGPT ClaudeClaude GeminiGemini AI Actions
Solutions
Sales Customer Support Agencies AI Visibility
Industries
Ecommerce Software & IT Higher Education Finance All Industries →
Resources
Pricing Guides Help Center Blog Book Demo All 50+ Integrations
Overview
Welcome to Social Intents What Makes Social Intents Different Set Up Your First Chat Widget Choosing Your Agent Integration Previewing and Testing Your Chat Best Practices for Getting Started Getting Started Checklist
Adding and Managing Team Members Profile Settings: Display Name, Photo & Status Online Schedule vs Manual Status Notifications and Mobile Alerts Visitor Channels: Website Chat, WhatsApp & SMS Onboarding Your Team Managing Settings: Web Dashboard vs Platform App What Happens When Everyone Is Offline Canned Responses and Quick Replies Visitor Information: What You See During a Chat Blocking and Banning Visitors
Build Your First AI Chatbot Choosing Your AI Engine: ChatGPT vs Claude vs Gemini Writing Effective System Instructions Training Your Chatbot on Your Content Improving Response Quality Setting Up Escalation to Human Agents
What Are AI Actions? Choosing the Right Action Type Escalation Routing: Route Chats to Specific Teams Booking Meetings with Calendly Capturing Leads to HubSpot, Salesforce & Dynamics 365 Custom API Actions Showing Buttons, Links & Embedded Content
Connect Social Intents to Microsoft Teams Assigning Agents and Channels in Teams Escalation Routing in Teams Using AI Chatbots with Teams Troubleshooting Teams Integration
Connect Social Intents to Slack Assigning Agents and Channels in Slack Escalation Routing in Slack Using AI Chatbots with Slack Troubleshooting Slack Integration
Connect Social Intents to Google Chat Assigning Agents and Spaces in Google Chat Escalation Routing in Google Chat Troubleshooting Google Chat Integration
Connect Social Intents to Zoom Connect Social Intents to Webex Video Escalation with Zoom and Webex
Setting Up WhatsApp Business WhatsApp with Microsoft Teams WhatsApp with Slack WhatsApp with Google Chat WhatsApp in the Web Inbox Multiple WhatsApp Numbers WhatsApp Coexistence Mode WhatsApp Templates, Media & Sessions SMS via Twilio
Understanding Your Reports Dashboard Agent Performance Report Chat Transcripts and History Feedback and Satisfaction Scores Exporting Reports and Lead Data Actions Report
Shopify WordPress BigCommerce Webflow Wix Squarespace Framer Bubble Vercel Ghost Google Tag Manager Zapier Webhooks REST API WhatsApp and SMS Channels Google Analytics Event Tracking
What Is a Chat Widget When to Use Multiple Chat Widgets Installing the Chat Widget on Your Website Widget Settings and Configuration Customizing Chat Widget Appearance Pre-Chat Forms and Custom Fields JavaScript SDK: Variables, Popups & Pre-Population Widget Language and Localization Chat Inactivity and Timeout Settings
Security and Data Protection Overview GDPR Compliance Data Retention and Deletion Visitor Privacy and Consent
Understanding Roles: Agent vs Manager vs Admin Plans, Billing & Upgrades What Counts as a Chat Conversation Chat Limits, Agent Limits & Usage Troubleshooting Missed Chats and Notifications Using Multiple Widgets and Websites
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Home / Documentation / Zoom & Webex

Zoom & Webex

Connect Social Intents to Zoom and Webex. Handle live chats from Zoom Team Chat or Webex spaces, including video escalation.

Connect Social Intents to Zoom

Set up the Zoom Team Chat integration. Connect your Zoom account, choose a channel, and start receiving live chats in Zoom.

2 min read

Connect Social Intents to Webex

Set up the Webex integration. Connect your Webex account, choose a space, and start receiving live chats in Webex.

1 min read

Video Escalation with Zoom and Webex

Escalate from text chat to a video call on Zoom or Webex. Give visitors a one-click way to join a face-to-face meeting.

2 min read
Social Intents

Live chat and AI chatbots for Microsoft Teams, Slack, Google Chat, Zoom, and Webex. Your team responds from tools they already use.

Platform

  • Microsoft Teams
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  • Google Chat
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  • Webex
  • WhatsApp

AI Chatbots

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  • Claude
  • Gemini
  • WhatsApp Bot
  • AI Actions

Resources

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  • AI Chatbot Comparison
  • Live Chat Comparison
  • Teams + WordPress
  • WhatsApp Button
  • All 50+ Integrations

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  • Pricing
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  • Agencies
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