Are you wondering how providing real-time customer support would affect your business? Looking for advice on getting started with real-time support? You’re in the right place, then. From this guide, you’ll learn: It’s a lot …
Real-time Customer Support: How to Delight Customers in Real-time Read More »
Are you worried about the quality of your customer service? Wondering how to provide so stellar customer service that it leaves what your competitors are doing behind? Good news, then – Below, you’ll find the …
Customer Service Checklist: How to Provide Stellar Customer Support (incl. Live Chat) Read More »
Are you considering adding live chat to your car dealership website? Wondering whether having a live chat there would help you improve customer experience?
Looking to learn how well live chat works for your college? Wondering what live chat metrics you should be tracking to find that out? You know – Live chat has seriously changed the game for …
Wondering how to provide better customer service in higher education? Looking for ways to improve the support you offer prospective students? Let’s face it – Higher education in America is getting more and more competitive. …
7 Tips to Improve Customer Service in Higher Education Read More »
Make Student Engagement Easy With Online Live Chat for College Admissions The college admission process while fun and fascinating, is also time-consuming and complex. It can especially seem intimidating if the students do not find …
Live Chat for Colleges: Using Live Chat Software for University Admissions Read More »
Want to improve your live chat customer support? Looking for some practical tips that would help you make it happen? If you thought that the fastest response time makes the cut in the world of …
10 Customer Support Chat Tips You Must Implement (+ One No One Ever Talks About) Read More »
Thinking of using live chat for your ecommerce business? Wondering what live chat apps are the best for online stores? Shopping online is often a much more pleasurable experience today. Customers can browse your shop’s …
5 Best Live Chat Apps for Ecommerce to Try in 2023 Read More »
Are you planning to launch a live chat support channel for your business but still wondering whether doing so makes sense? You know – The easier and faster you make it possible for customers to …
Why Use Live Chat Support: 6 Reasons to Support Customers with Live Chat Read More »
Want to improve your live chat strategy? Looking for the best questions to ask in post-chat surveys? It’s not a secret anymore – Customers prefer live chat when it comes to customer service and customer …
Live Chat Survey Questions: How to Create a Perfect Post-Chat Survey Read More »
